Maintenance & Repairs

Preventative On-site Maintenance

Our Service Agreements ensure a consistent level of care for your instrument with regular scheduled preventative maintenance visits on-site. Regular maintenance not only preserves the long-term value of your instrument and ensures optimum results it is also the best insurance possible for your business.

Inclusions:

  • A scheduled annual on-site preventative maintenance visit
  • Monitoring of your instrument for early alert to potential issues, and planning the timely replacement of wearing parts to remove the risk of instrument downtime
  • Allowance for one emergency breakdown per annum, free of travel and labour charges representing significant savings.
  • 10% off list price of parts
  • 1 x Replacement Source Lamp
  • On-line and remote diagnostics
  • Faster, priority support 
  • CPU insurance
  • Supported by factory trained engineers, and dedicated, experienced NIR experts
  • Customisable options available e.g. multiple visits per year, discounts for multiple instruments at the same site.

Contact us on 02 4735 1813 or (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).