Maintenance & Repairs

Preventative On-site Maintenance

Our Service Agreements ensure a consistent level of care for your instrument with regular scheduled preventative maintenance visits on-site. Regular maintenance not only preserves the long-term value of your instrument and ensures optimum results it is also the best insurance possible for your business.

Inclusions:

  • A scheduled annual on-site preventative maintenance visit
  • Monitoring of your instrument for early alert to potential issues, and planning the timely replacement of wearing parts to remove the risk of instrument downtime
  • Allowance for one emergency breakdown per annum, free of travel and labour charges representing significant savings.
  • 10% off list price of parts
  • 1 x Replacement Source Lamp
  • On-line and remote diagnostics
  • Faster, priority support 
  • CPU insurance
  • Supported by factory trained engineers, and dedicated, experienced NIR experts
  • Customisable options available e.g. multiple visits per year, discounts for multiple instruments at the same site.

Contact us on 02 4735 1813 or (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).