Maintenance & Repairs

Preventative On-site Maintenance

Our Service Agreements ensure a consistent level of care for your instrument with regular scheduled preventative maintenance visits on-site. Regular maintenance not only preserves the long-term value of your instrument and ensures optimum results it is also the best insurance possible for your business.

Inclusions:

  • A scheduled annual on-site preventative maintenance visit
  • Monitoring of your instrument for early alert to potential issues, and planning the timely replacement of wearing parts to remove the risk of instrument downtime
  • Allowance for one emergency breakdown per annum, free of travel and labour charges representing significant savings.
  • 10% off list price of parts
  • 1 x Replacement Source Lamp
  • On-line and remote diagnostics
  • Faster, priority support 
  • CPU insurance
  • Supported by factory trained engineers, and dedicated, experienced NIR experts
  • Customisable options available e.g. multiple visits per year, discounts for multiple instruments at the same site.

Contact us on 02 4735 1813 or (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).